Route 2 Salem / Philadelphia
Route 2 is being re-routed to avoid the intersection of Salem and Philadelphia. Stops have been closed in this area.
On-Time Service Guarantee
RTA riders expect timely service and we promise to meet your expectations. If your service is early or delayed more than 30 minutes, we'll give you a complimentary fare.
The RTA On-time Service Guarantee is based on the following terms and conditions. If any portion of your trip is early or delayed over 30 minutes, you are eligible for a complimentary fare.
To redeem your complimentary fare, please submit your claim within 10 days of the occurrence to one of the following
Customer Service Phone: 937-425-8300
Customer Service Email: @email
Customer Service in Person: At any one of our Transit Centers, please visit our sales outlets
Pursuant to the ADA regulations on RTA Connect – Paratransit Services, the "window of service" requirements apply to scheduling and pick-up.
The RTA On-time Service Guarantee does not apply to delays due to acts of nature, power outages or events beyond the control of RTA.